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Frequently Asked Questions

Ecar Tour FAQ’s

Tickets?

Buy TICKETS online. Tours do sell out and we encourage you to purchase your tickets in advance. Prices subject to change

Start and end location?

Tours start/end at our office located in Suite D of The American Hotel Downtown, 160 Ted Turner Drive, Atlanta GA 30303. The office is located next to Circle K.

How early should I arrive for the tour?

Check-in begins 20 minutes before the scheduled departure tour time.

Parking?

Paid parking lots are located within walking distance of our office.

How long is the tour?

The car tour is 1.5 hours.

Do you offer hotel pick-ups? 

Hotel pick-ups are only offered for the Electric Car Tour. Hotel pick-ups are an additional $5 per person. Pick-ups are available from the following downtown hotels: Marriott Marquis, Hyatt Regency, Omni Hotel, Hilton Downtown, Ellis Hotel, and the Sheraton Downtown, Embassy Suites. If you are interested in a hotel pick-up, please be sure to add the appropriate number of Hotel Pickup Extras to your order and select your pick-up location when purchasing your tickets. Guests requesting a pick up should arrive 30 minutes prior to the start of their tour time at the hotel valet stand.

Reschedule?

All sales are final. Guests may not join the tour after the Ecar departs.

Does the tour stop for pictures?

There is only one stop along the tour route. We have a 10 minute stop at the Martin Luther King National Park. Dress weather appropriate.

Wheelchair access?

The E-car does not have wheelchair accessibility.

Kid friendly?

All passengers must be 8 years or older. Infants, car seats, and booster seats are not allowed.

Restroom?

There are no restroom breaks. Tipping? Tour guides appreciate tips for a job well done.

Language?

Tours are in English.

Audio/video recording?

Audio and video recording are not permitted without express written consent.

Cancellation?

Tours may be canceled by the operator for any reason, including weather or safety.

Groups?

Visit the GROUPS page to learn more.

Drinks?

Alcohol, food and drinks are not allowed in the car.

Does the car operate in the rain?

Yes. Tours operate rain or shine.


Segway Tour FAQ’s

Tickets?

Buy TICKETS online Tours do sell out and we encourage you to purchase your tickets in advance. Prices subject to change.

Start and end location?

Tours start/end at our office located in Suite D of The American Hotel Downtown, 160 Ted Turner Drive,NW Atlanta GA 30303. The office is located next to Circle K on the Andrew Young International Blvd side of the building.

How early should I arrive for the tour?

Check-in begins 20 minutes before the scheduled departure tour time.

Parking?

Paid parking lots are within walking distance of our office starting point

Public transit?

The Peachtree Center MARTA Station is one block away from the office.

Length?

The segway tours are 2.5 hours.

Reschedule?

All sales are final. Late arrivals cannot join training.

Is Segway training included?

Each tour begins with a 30 minute training session. All riders must participate, regardless of previous experience

Kid friendly?

All riders must be at least 14 years of age

Restroom?

There is one stop for a restroom break.

Tipping?

Tour guides appreciate tips for a job well done.

Language?

Tours are in English. Audio/video recording? Audio and video recording are not permitted without express written consent

Cancellation?

Tours may be canceled by the operator for any reason, including weather or safety.

Groups?

Visit the GROUPS page to learn more.

Drinks?

Non-alcoholic beverages may be consumed on the tour.

Does the Segway tour operate in the rain?

Yes. Tours operate in the rain. However, in the case of inclement weather that may be a hazard to our riders, we will not run.

What should I wear?

We highly encourage comfortable, enclosed, flat bottom shoes. We do not recommend shoes with heels. Helmets are required and provided. Guests are encouraged to bring their own.

What happens if I arrive late, after Segway tour training has started?

IMPORTANT: Please arrive 20 minutes before your scheduled tour time to check in and start your tour and training on time. If you arrive late, we will NOT let you join a tour group that has already started training and your money will not be refunded or your tour rescheduled. Safety and complete training for all of our guests, regardless of previous riding experience, is our first priority. No exceptions allowed!